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We supply and support a number of products, all products carry a general guarantee for the 'reasonable life of the product', however some products do carry specific guarantees:
Products are guaranteed against manufactured faults. Willful damage is not covered by the guarantee.
Some examples:
If in doubt, talk to us about your product.
Due to the technology employed in the manufacture of many products these days, it is often not possible for us to repair items and sending them back to the manufacturer, thousands of miles away, is not viable.
PPE cannot be repaired.
If in doubt, talk to us about your product.
You can take your product back to the place you purchased it, but to save time and money it is better to send it directly to us via Registered Parcel Post.
Eiger Equipment - After Sales
P.O.Box 37197
Chempet
7442
South Africa
Tel. 021 555 0363
or if you'd like to drop it off:
11 Marinus Road, Marconi Beam, Cape Town.